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Urgent! Transit Security Specialist - Local Job Opening in St. Louis

Transit Security Specialist



Job description

The Role

Works closely with Metro Transit management supervisory staff, local law enforcement and contract security partners; to ensure the safety and security of Metro Transit customers and employees.

Conducts proactive assignments of transit operating areas of responsibilities, prioritizing customer engagement, administering rules of conduct, administrative policies, procedures and transit code violations.

Responsibilities 

  • Communicates and support of organizational goals through actions, verbalized and written words; interact effectively with individuals and groups at all levels and from multi-cultural backgrounds.

    Maintains relationships with a variety of working partners and organizations.

  • Ensures compliance with all applicable Metro Transit policies, rules, regulations, and laws; stays abreast of legal regulatory policy developments affecting areas of responsibility; enforces requirements fairly and impartially.
  • Represents a strong philosophy of customer service, problem solving and Metro brand representation.
  • Provides a visible presence in Metro Transit’s areas of operation, which prioritizes safety and security.

    Remains vigilant in proactive efforts including foot and vehicle patrols of Metro transit properties and modes of transportation service.

  • Responds to situations requiring transit security, emergency and customer assistance.
  • Investigates incidents and accidents affecting the safety and security of Metro Transit’s customers and employees.

    Regular information sharing with law enforcement and contract security is essential.
  • Conducts fare enforcement and interacts with customers to increase fare compliance.
  • Attends training in areas related to transit safety and security, as well as operations.
  • Will be required to intervene in dangerous activities on the Metro Transit System, summonsing law enforcement when needed.
  • Manages all security logistical deployments within assigned zones.
  • Will be required to work nights, holidays, weekends, special events on an as needed.
  • Knowledge, Skill, & Abilities 

  • Strong customer service philosophy.
  • Detail-oriented and possess keen observation skills.
  • Strong communications skills, both verbal and written.
  • Integrity and moral fitness.
  • Reliable and dependable.
  • Able to react appropriately in emergency and high stress situations.
  • Able to anticipate, identify, and solve problems.
  • Strong judgement and decision-making skills.
  • Maintains a professional appearance at all times.
  • Flexible to work different schedules.
  • Ability to qualify with and carry firearms as needed (does not serve in a law enforcement capacity), electronic control devices, and other specialized equipment to include pepper spray and (ASP) collapsible batons.
  • Ability to successfully pass a background check and a psychological exam.
  • Strong behavioral skills, assertiveness and positive attitude.
  • Experience 

  • Ability to competently use computer and electronics.
  • Exercising confident communication and writing skills.
  • Current and valid driver license with a safe driving record.
  • No disqualifying criminal history.
  • Education 

    Experience 

    Degree:High School Diploma or required.

    Two-year college degree / 60 credit hours desirable.

    Transit experience with safety/security certifications a plus 

    Years: Two (2) years of either enforcement activities, security, or military experience.

    Code enforcement experience desired.

    Ability to obtain an Armed St. Louis Metropolitan Security License if required 

    Field:Transit Public Safety and Security 

    Field:Customer service related field dealing with difficult and stressful situations.

    Consideration to training delivery background 

    Compensation Disclosure:We believe that all employees should be paid fairly.

    As of the time of this posting, this is the expected base salary range.

    The base salary offer will be based on a wide range of factors, including skills, qualifications, experience, as well as business needs and budgetary review.

    Bi-State Development is an equal opportunity employer.


    Required Skill Profession

    Other Protective Service Workers



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